Counterpath Bria 2.4 User Guide User Manual download pdf (Page 25)

Bria 2.4 for Windows User Guide

Attended Transfer – Call then Transfer

You can first speak to the target (the person you are transfering the call to), then click Transfer to complete the

transfer.

1. Click Options > Call then Transfer. The first call is put on hold and a New call tab appears

2. Call the target in any of the normal ways.

3. When you are ready, click Transfer; the message Transfer Successful appears.

If the target does not want to take the call, simply end the call with that person. The first call is taken off hold.

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Bria 2.4 for Windows 1
Contents 3
1 Introduction 5
2 Installation and Setup 7
2.2 Installing Bria 8
2.3 Configuring Bria 9
CounterPath Corporation 10
2.4 Checking for Bria Updates 11
3Using Bria 13
3.3 The Onscreen Softphone 14
The Deskbar 16
3.4 Placing a Call 18
Which Account Is Used? 20
Placing another Call 20
Hiding your Identity 20
Ending a Call 21
3.5 Handling an Incoming Call 22
3.7 Transfering a Call 24
3.8 Video 26
3.9 Voicemail 27
3.10 Forwarding Calls 27
3.11 Conference Calls 28
Managing the Conference 29
Video Conference Calls 30
How Video Is Shared 31
Controlling Video 31
3.12 Instant Messaging 32
Receiving an IM 33
Sending a Broadcast IM 33
Conference IM—Group Chat 34
Viewing the IM Archive 35
Sending Files 36
Receiving Files 37
3.14 Email 38
4 Using the Address Book 39
Setting up Contacts 40
Presence Sharing 41
Associated Account 41
Importing Contacts 42
Managing Contacts 43
Using Contacts 44
4.2 History Tab 45
4.3 Availability 46
Sharing Availability 47
Setting your Availability 49
4.4 Privacy 51
On an Incoming IM 52
5 Configuring Bria 53
5.2 Configuring Preferences 54
Showing Call Alert Box 55
Assigning Sounds 55
Preferences – Privacy 56
Preferences – Quick Transfer 57
Preferences – Devices 58
Preferences – Network 60
Preferences – Audio Codecs 61
Supported Codecs 62
Preferences – Video Codecs 63
Preferences – Contact Storage 66
Preferences – Diagnostics 67
Preferences – Advanced 68
5.3 Configuring Accounts 69
Setting the Default Account 70
XMPP Account 71
A Application Hot Keys 85
B Dial Plan 86
B.1 Dial Plan Syntax 87
Transformation Keywords 88
Order of Transformations 88
Results of the Comparison 89
B.3 Examples 90
C Contact List Headings 92
D Location of Files 93
E Other Ways to Run Bria 94
F Glossary 95

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Counterpath Bria 2.4 User Guide User Manual Page 25

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