Counterpath Bria 3.1 for Windows User Guide - Retail Deploymen User Manual download pdf (Page 87)

A Troubleshooting

Choose Help > Troubleshooting to display the Troubleshooting window.

Testing Audio and Video Devices

You can verify that your microphone, speakers and camera are working and can set the volume to a comfortable

level without having to actually place a phone call.

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Bria 3 for Windows User Guide 1
Contents 3
1 Introduction 5
2 Installation and Setup 7
2.2 Installing Bria 8
2.3 Starting Bria 9
2.4 Configuring Bria 10
Setting up for Voicemail 11
Setting up a Contact List 12
Setting up for Presence 12
2.6 Checking for Bria Updates 13
2.5 Troubleshooting 13
3 Making Phone Calls 15
The Bria Menu 16
USB Device Alert 16
3.3 Placing a Call 17
Call entry field 18
Click to place the call 18
Auto complete suggestions 18
Letters to Numbers 19
Hiding your Identity 20
Placing another Call 20
3.4 Handling Incoming Calls 21
Auto Answer 22
Ending a Call 23
3.6 Transfering a Call 24
3.7 Handling Video Calls 26
Adding Video 27
Other Party Adds Video 27
Pausing and Resuming Video 27
3.8 Conference Calls 28
Managing the Conference 29
Video Conference Calls 30
3.9 Voicemail 31
3.10 Forwarding Calls 31
3.11 Workgroups 31
4 Other Bria Features 33
Conference IM – Group Chat 34
Viewing the IM Archive 35
Sending Files 36
Receiving Files 36
5 The Contacts Tab 37
Importing Contacts 38
Exporting Contacts 39
Adding a Contact 40
Modifying the Contact List 41
Viewing a Contact 42
5.4 Using Contacts 43
5.5 Sharing Online Status 44
Sharing Online Status 45
Setting your Online Status 47
5.6 Privacy 49
6 Using Other Resources 51
6.2 Favorites Tab 52
7 Configuring Bria 53
XMPP Account 56
INVITEs that are for 65
7.2 Configuring Preferences 68
Preferences – Privacy 70
Preferences – Devices 71
Preferences – Shortcut Keys 74
Preferences – Network 75
Preferences – Audio Codecs 76
Supported Codecs 77
Preferences – Video Codecs 78
These fields appear only 79
Preferences – Media Quality 80
Preferences – Directory 81
Preferences – Call Automation 82
Preferences – Contact Storage 83
Preferences – Advanced 86
A Troubleshooting 87
Testing Audio Quality 89
Diagnostics 90
B Application Hot Keys 91
C Dial Plan 92
C.1 Dial Plan Syntax 93
Valid Content 94
Results of the Comparison 95
C.3 Examples 97
D Contact List Headings 99
E Other Ways to Run Bria 100
F Glossary 101
CounterPath Corporation 102

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Counterpath Bria 3.1 for Windows User Guide - Retail Deploymen User Manual Page 87

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