Counterpath Bria 3.2 for Mac User Guide - Enterprise Deploymen User Manual download pdf (Page 73)

A Troubleshooting

From the menu bar, choose Help > Troubleshooting. The Troubleshooting window appears.

Testing Audio Quality

While you are on a phone call, you can test the quality of the audio. Note that to perform a valid test, you should

be on an established call (not a call attempt).

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Bria 3 for Mac User Guide 1
Enterprise Deployments 1
Contents 3
1 Introduction 5
2 Installation and Setup 7
2.2 Starting Bria 8
2.3 Configuring Bria 9
2.4 Setting up a Contact List 10
2.5 Troubleshooting 11
2.6 Checking for Bria Updates 11
CounterPath Corporation 12
3 Making Phone Calls 13
The Bria Menu 14
The Bria Toolbar 14
3.2 Placing a Call 15
604551212PPP44; 16
Selecting the Account to Use 17
Letters to Numbers 17
Placing another Call 18
3.3 Handling Incoming Calls 19
Ending a Call 20
3.5 Transfering a Call 21
3.6 Handling Video Calls 23
Pausing and Resuming Video 24
3.7 Conference Calls 25
Managing the Conference 26
Video Conference Calls 27
3.8 Voicemail 28
3.9 Forwarding Calls 28
Set up for Deskphone Mode 29
Working in Deskphone Mode 29
4 Other Bria Features 31
4.2 Sending a Broadcast IM 32
Leaving a Group Chat 33
Rejoining a Group Chat 34
4.4 Chat Rooms 35
Sending Files 37
Receiving Files 37
5 The Contacts Tab 39
Enabling the Mac Address Book 41
Setting up for Availability 41
Importing 42
Exporting Contacts 42
Adding a Contact 44
Modifying the Contact List 47
5.3 Using Contacts 48
5.4 Sharing Online Status 49
Setting your Online Status 51
5.5 Privacy 53
6 Using Other Resources 55
6.2 The Favorites Tab 56
6.3 The Directory Tab 57
7 Configuring Bria 59
XMPP Account 62
7.2 General Preferences 64
Preferences – Privacy 65
Enable Alert Displays 66
Assigning Sounds 66
Preferences – Devices 67
Preferences – Network 69
Preferences – Codecs 69
Preferences – Media Quality 70
Preferences – Call Automation 71
Preferences – Directory 71
Preferences – Advanced 72
A Troubleshooting 73
Testing Video Quality 74
Testing Audio Devices 76
Diagnostics 77
B Contact List Headings 78
C Glossary 79

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