Counterpath Bria 3.5.1 for Windows User Guide - Retail Deploym User Manual download pdf (Page 62)

CounterPath Corporation

• Set up your workgroup, if you are supposed to belong to a workgroup. See page 60.

• You will create an XMPP account at startup if your enterprise uses XMPP for presence. Again, you will

follow instructions from your system administrator.

• If you already have an XMPP account independent of Bria (for example, a Gmail account), you can create

an account in Bria and pull your contacts into the Bria contact list. You can then IM these contacts directly

from Bria.

• For information on the Outlook account, see page 65.

The account is the “preferred account”.

The account can be used for phone calls by selecting it on the dashboard (page 13)

The account cannot be used for phone calls.

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Bria 3 for Windows User Guide 1
Enterprise Deployments 1
Contents 3
1 Introduction 5
2 Installation and Setup 7
2.2 Starting Bria 8
2.3 Configuring Bria 9
Populating your Contact List 10
2.4 Troubleshooting 11
2.5 Checking for Bria Updates 11
CounterPath Corporation 12
3 Making Phone Calls 13
The Bria Menu 14
The Bria Toolbar 14
3.3 Placing a Call 15
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Letters to Numbers 17
Placing another Call 18
3.4 Handling Incoming Calls 19
Ending a Call 20
3.6 Transfering a Call 21
3.7 Handling Video Calls 23
Pausing and Resuming Video 24
3.8 Conference Calls 25
Managing the Conference 26
Video Conference Calls 27
3.9 Voicemail 28
3.10 Forwarding Calls 28
3.11 Viewing Your Workgroup 29
Monitor, Pick up and Join 30
Receiving a Request to Join 31
Set up for Deskphone Mode 32
Working in Deskphone Mode 32
4 Other Bria Features 33
4.2 Sending a Broadcast IM 34
Inviting More Participants 35
Leaving a Group Chat 35
Rejoining a Group Chat 36
4.4 Chat Rooms 37
Sending Files 39
Receiving Files 39
5 The Contacts Tab 41
Exporting Contacts 43
Adding a Contact 45
Modifying the Contact List 48
5.3 Using Contacts 49
5.4 Sharing Online Status 50
Sharing Online Status 51
Setting your Online Status 53
5.5 Privacy 56
6 Using Other Resources 57
6.2 Favorites Tab 58
6.3 Directory Tab 59
7 Configuring Bria 61
Presence 64
When You Are a Supervisor 65
XMPP Account 67
Outlook Account 69
7.2 Configuring Preferences 71
Preferences – Privacy 73
Preferences – Devices 74
Preferences – Shortcut Keys 76
Preferences – Audio Codecs 76
Preferences – Video Codecs 76
Preferences – Directory 77
Preferences – Calls 78
A Troubleshooting 81
Diagnostics 82
B Application Hot Keys 83
C Contact List Headings 84
D Other Ways to Run Bria 85
E Glossary 86

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