Counterpath eyeBeam 1.5 User Guide for Mac User Manual download pdf (Page 61)

CounterPath eyeBeam 1.5 for Mac

6.4 Open Diagnostic Log and Folder

For information on these menu items, see “Options – Advanced – Diagnostics” on page 41.

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User Guide 1
Contents 3
1 Introduction 4
2 Installation and Setup 5
2.2 Installing eyeBeam 6
Uninstalling eyeBeam 6
2.3 Configuring eyeBeam 6
Setting up Accounts 7
2.4 Setting up for Voicemail 8
3 Using the Softphone 9
3.2 Starting eyeBeam 10
3.3 Placing a Call 11
Ending a Call 11
3.4 Answering a Call 12
3.5 Handling a Call 13
While the Call Is in Progress 13
Placing a Call on Hold 14
AA – Auto Answer 14
Send to Voicemail 15
DND – Do Not Disturb 15
Forwarding Calls 15
3.6 Conference Calls 16
AA Off and AC On 17
Multiple Conference Hosts 18
4 Managing Calls and Contacts 19
4.2 Contacts Tab 20
Using Contacts 21
Managing Contacts 21
Contact Properties Dialog Box 22
Importing Contacts 23
Exporting Contacts 23
Using Remote Storage 23
4.3 Calls Tab 24
Managing the Lists of Calls 24
4.4 Availability 26
Sharing Availability 26
Setting your Availability 29
4.5 Privacy Rules 30
Privacy Rules Window 30
Changing Settings 31
Deleting an Entry 31
5 Instant Messaging (IM) 32
6 The eyeBeam Menu 33
6.1 Options 34
Options – General – Devices 37
About Codecs 39
Supported Codecs 40
Options – Advanced – Network 42
6.2 SIP Account Settings 45
SIP Accounts 45
Account Properties – Account 46
Vo I P service provider 47
Account Properties – Topology 50
Account Properties – Presence 52
Vo I P service provider: 53
Account Properties – Storage 54
Account Properties – Security 56
Account Properties – Advanced 58
6.3 Privacy Rules 60
Appendix B: Dialing Plan 63
Valid Content 64
Transformation Keywords 65
Order of Transformations 65
Results of the Comparison 66
B.3 Examples 66
Example 1 66
Example 2 66
Example 3 67
Appendix D: Glossary 69

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Counterpath eyeBeam 1.5 User Guide for Mac User Manual Page 61

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