Counterpath eyeBeam 1.5 User Guide for Windows User Manual download pdf (Page 20)

CounterPath eyeBeam 1.5 for Windows

4 Managing Calls and Contacts

4.1 Calls & Contacts Drawer

To display the eyeBeam Calls & Contacts drawer, click the black button toward the extreme right edge of the

softphone application. You can open (display) and close (hide) this drawer at any time.

Your availability. See page 22

Contacts. See page 17

Calls: received, dialed and blocked calls. See page 21.

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User Guide 1
Contents 3
1 Introduction 5
2 Installation and Setup 6
2.2 Installing eyeBeam 7
Uninstalling eyeBeam 7
2.3 Configuring eyeBeam 8
Setting up Accounts 8
2.4 Setting up for Voicemail 9
3 Using the Softphone 10
Video Drawer 11
Calls & Contacts Drawer 11
3.2 Starting eyeBeam 12
3.3 Placing a Call 12
Ending a Call 13
3.4 Answering a Call 13
While the Call Is in Progress 14
3.5 Handling a Call 14
Placing a Call on Hold 15
AA – Auto Answer 15
3.6 Conference Calls 16
AA Off and AC On 17
Multiple Conference Hosts 19
4 Managing Calls and Contacts 20
4.2 Contacts Tab 21
Using Contacts 22
Managing Contacts 22
Contact Properties Dialog Box 23
4.3 Calls Tab 25
Managing the Lists of Calls 25
4.4 Availability 26
Sharing Availability 27
Setting your Availability 29
4.5 Privacy Rules 30
Privacy Rules Window 30
Changing Settings 31
Deleting an Entry 31
Modifying the Default Rule 31
5 Instant Messaging (IM) 32
6 The eyeBeam Menu 33
Options – General – Devices 37
About Codecs 39
Supported Codecs 40
Options – Advanced – Network 42
6.2 SIP Account Settings 44
SIP Accounts 44
Enabling Accounts 45
Setting the Default Account 45
Account Properties – Account 46
Account Properties – Topology 50
Account Properties – Presence 52
Account Properties – Storage 54
Account Properties – Security 56
Account Properties – Advanced 58
6.3 Privacy Rules 60
Appendix B: Dialing Plan 62
Valid Content 63
Transformation Keywords 64
Order of Transformations 64
Results of the Comparison 65
B.3 Examples 65
Example 1 65
Example 2 65
Example 3 66
Appendix D: Location of Files 68
E.1 From a Hyperlink 69
E.2 From the Command Line 69
Appendix F: Glossary 70

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