Counterpath X-Lite 4 for Mac User Guide User Manual Page 3
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- Table of contents
- TROUBLESHOOTING
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Contents
Introduction...................................................................................................................................1
Installation and Setup....................................................................................................................3
Getting Ready .........................................................................................................................3
Configuring X-Lite 4 ..............................................................................................................4
Troubleshooting......................................................................................................................5
Checking for X-Lite 4 Updates...............................................................................................5
Using X-Lite 4 ..............................................................................................................................7
The Onscreen Softphone.........................................................................................................7
Placing a Call..........................................................................................................................9
Handling an Incoming Call.....................................................................................................11
Handling an Established Call..................................................................................................12
Handling Video Calls..............................................................................................................13
Voicemail................................................................................................................................14
Instant Messaging ...................................................................................................................15
Using the Resources......................................................................................................................17
Contacts Tab ...........................................................................................................................17
History Tab .............................................................................................................................20
Sharing Online Status .............................................................................................................21
Configuring X-Lite 4 ....................................................................................................................25
Configuring your Account......................................................................................................25
General Preferences ................................................................................................................34
A Troubleshooting ........................................................................................................................43
B Dial Plan....................................................................................................................................47
C Location of Data Files...............................................................................................................51
D Glossary ....................................................................................................................................52
- X-Lite 4 for Mac 1
- Contents 3
- 1 Introduction 5
- 2 Installation and Setup 7
- 2.2 Configuring X-Lite 4 8
- 2.3 Troubleshooting 9
- CounterPath Corporation 10
- 3 Using X-Lite 4 11
- The X-Lite 4 Menu 12
- 3.2 Placing a Call 13
- Placing another Call 14
- Ending a Call 14
- 3.3 Handling an Incoming Call 15
- • Put the call on hold 16
- 3.5 Handling Video Calls 17
- 3.6 Voicemail 18
- 3.7 Instant Messaging 19
- Viewing the IM Archive 20
- 4 Using the Resources 21
- Managing Contacts and Groups 22
- Using Contacts 23
- 4.2 History Tab 24
- 4.3 Sharing Online Status 25
- Setting your Online Status 27
- 5 Configuring X-Lite 4 29
- Accounts – General 30
- Accounts – Voicemail 31
- Accounts – Topology 33
- Accounts – Presence 34
- Accounts – Transport 35
- Accounts – Advanced 36
- X-Lite 4 for Mac User Guide 37
- 5.2 General Preferences 38
- Enable Alert Displays 39
- Assigning Sounds 39
- Preferences – Devices 40
- Preferences – Network 42
- Preferences – Codecs 43
- Video Codecs 44
- Preferences – Media Quality 45
- Preferences – Advanced 46
- A Troubleshooting 47
- Testing Video Quality 48
- Testing Devices 49
- Diagnostics 50
- B Dial Plan 51
- Valid Content 52
- Transformation Keywords 53
- Order of Transformations 53
- B.4 Examples 54
- C Location of Data Files 55
- D Glossary 56
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