Counterpath X-Lite 4 for Windows User Guide User Manual Page 3
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- Table of contents
- TROUBLESHOOTING
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Contents
Introduction...................................................................................................................................1
Installation and Setup....................................................................................................................3
Getting Ready .........................................................................................................................3
Installing X-Lite......................................................................................................................4
Configuring X-Lite .................................................................................................................4
Troubleshooting......................................................................................................................6
Checking for X-Lite Updates..................................................................................................6
Using X-Lite .................................................................................................................................7
Starting X-Lite ........................................................................................................................7
Shutting Down ........................................................................................................................8
The Onscreen Softphone.........................................................................................................8
Placing a Call..........................................................................................................................11
Handling Incoming Calls........................................................................................................13
Handling an Established Call..................................................................................................14
Handling Video Calls..............................................................................................................15
Voicemail................................................................................................................................16
Instant Messaging ...................................................................................................................17
Using Resources ...........................................................................................................................19
Contacts Tab ...........................................................................................................................19
History Tab .............................................................................................................................23
Availability .............................................................................................................................24
Configuring X-Lite .......................................................................................................................29
Configuring your Account......................................................................................................29
Configuring Preferences .........................................................................................................37
A Troubleshooting ........................................................................................................................49
B Dial Plan....................................................................................................................................52
C Location of Files .......................................................................................................................56
D Glossary ....................................................................................................................................57
- X-Lite 4 for Windows 1
- CounterPath Corporation 2
- Contents 3
- 1 Introduction 5
- 2 Installation and Setup 7
- 2.2 Installing X-Lite 8
- 2.3 Configuring X-Lite 8
- Setting up the Account 9
- Setting up for Voicemail 9
- Setting up a Contact List 9
- 2.4 Troubleshooting 10
- 3Using X-Lite 11
- 3.2 Shutting Down 12
- 3.3 The Onscreen Softphone 12
- The X-Lite Menu 13
- 3.4 Placing a Call 15
- Placing another Call 16
- Ending a Call 16
- 3.5 Handling Incoming Calls 17
- 3.7 Handling Video Calls 19
- 3.8 Voicemail 20
- 3.9 Instant Messaging 21
- 4 Using Resources 23
- Managing Contacts and Groups 24
- Using Contacts 25
- Contact Flyout 26
- 4.2 History Tab 27
- 4.3 Availability 28
- Setting your Availability 30
- 5 Configuring X-Lite 33
- service provider 37
- REGISTER message 39
- 5.2 Configuring Preferences 41
- Enable Alert displays 42
- Assigning Sounds 42
- Preferences – Devices 43
- USB Device Button Setup 45
- Preferences – Network 46
- Preferences – Audio Codecs 47
- Supported Codecs 48
- Preferences – Video Codecs 49
- Preferences – Media Quality 51
- Preferences – Advanced 52
- A Troubleshooting 53
- Testing Audio Quality 54
- Diagnostics 54
- B Dial Plan 56
- Valid Content 57
- Transformation Keywords 58
- Order of Transformations 58
- B.4 Examples 59
- C Location of Files 60
- D Glossary 61
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