Counterpath Bria 2.0 User Guide User Manual download pdf (Page 17)

Bria 2.0 for Windows

3.5 Handling an Incoming Call

Bria must be running to answer incoming calls. (If Bria is not running, incoming calls may be directed to

voicemail, but check with your VoIP service provider to be sure.)

Bria rings and information about the incoming call appears in the Call

entry field. In addition, the Call Alert box appears, even if Bria is

minimized. For information on call alerts, see “Options – Alerts &

Sounds” on page 41.

The softphone address of the person calling you is displayed. The

display name may also appear.

Creating a Contact

If the caller is someone who is not currently in your contact list, the Add to Contacts button appears. You can

click this button at any time during the call and for up to three seconds after the call has ended.

Ending a Call

Click End on the Call panel. Details of the call remain on the Call display. To clear the Call display, click Clear.

Action From the ... Description

Answer Call panel or Call Alert box Click Answer.

If you are on another call, that first call is automatically put on hold. You are

now talking to the new caller.

Or press Enter (on the keyboard), if Bria is the active application.

Decline Call panel or Call Alert box Click Decline. There will be a busy signal. In some networks, the call will be

directed to voicemail (if you have this service).

Permanently

block the caller

Options menu Click the Options button and choose Block this person.

Answer with IM Options menu Click Options and choose Answer with Instant Message. The phone call is

declined, and instead an Instant Message window appears. Type the message

and click Send. (Or close the window if you change your mind.)

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Counterpath Bria 2.0 User Guide User Manual Page 17