Counterpath Bria 2.1 User Guide User Manual Page 15
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Bria 2.1 for Windows
11
Placing another Call
To place a new call (without hanging up on the current call), click the Start another Call button. In the Current
Calls bar, a tab appears for each separate call.
How From the ... Description
Keying Dialpad or computer
keyboard
1. If another call is currently in progress, click on the Call toolbar.
A new Call Entry area appears. The current call is put on hold.
2. Enter the softphone address or number in the Call entry field using
the dialpad or the computer keyboard.
For the name, you can enter the entire softphone address
([email protected]) or just the name (kpereira).
As you type, a suggestion for completing the entry may appear.
Choose the suggestion or keep typing.
3. Click Call or Video Call (if the Video panel is opened), or press
Enter.
Drag-and-drop
contact or
previous call
Contacts or History tab in the
Phone Book panel
Drag an entry from the Contacts or History tab. The call is placed
immediately.
If the tab contains lots of contacts, first use the field to filter the
list.
Right-click a
contact or
previous call
Contacts or History tab in the
Phone Book panel
Right-click an entry from the Contacts or History tab and choose Call or
Call with Video. The call is placed immediately.
If the tab contains lots of entries, first use the field to filter the list.
Redial Redial button Click Options and choose Redial. Or click the Redial button.
The call is placed immediately (without video).
From Outlook If you have set up contacts in Microsoft® Outlook®, you can place a
call using a PSTN number (but not a softphone address).
1. Double-click the contact in the contact list in Outlook. The Contact
dialog box appears.
2. Click the in the top left corner and select the phone number to
dial. As soon as you release, Bria will be brought to the front (or will
be started) and the call will be placed.
You may need to revise the dial plans for your accounts in order to
support the format used in Outlook. For example, if phone numbers in
Outlook all have a “+9” prefix, you must ensure the dial plans for your
accounts strip out the + correctly. For details, see “Dialing Plan” on
page 73.
For information on how Bria and Outlook contacts work together, see
“Exporting Contacts” on page 30.
Start another Call
button
- Bria 2.1 for Windows 1
- User Guide 1
- CounterPath Solutions, Inc 2
- Contents 3
- 1 Introduction 5
- 2 Installation and Setup 7
- 2.2 Installing Bria 8
- 2.3 Configuring Bria 9
- Setting up for Voicemail 10
- Setting up a Contacts List 10
- 3Using Bria 11
- The Bria Menu 12
- 3.4 Placing a Call 14
- Placing another Call 15
- Which Account Is Used? 16
- Ending a Call 16
- Hiding your Identity 16
- 3.5 Handling an Incoming Call 17
- Transfering a Call 19
- Adding Video 21
- Other Party Adds Video 21
- Pausing and Resuming Video 21
- Voicemail 22
- 3.7 Conference Calls 23
- Managing the Conference 24
- Video Conference Calls 25
- Controlling Video 26
- 3.8 Instant Messaging 27
- Receiving an IM 28
- Sending a Broadcast IM 28
- 3.9 Email 29
- 3.10 The Deskbar 29
- 4.1 Contacts Tab 31
- Using Contacts 32
- Setting up Contacts 33
- Exporting Contacts 34
- Managing Contacts 35
- 4.2 History Tab 36
- 4.3 Availability 38
- Receiving a Presence Request 39
- Setting your Availability 41
- 4.4 Privacy 43
- On an Incoming IM 44
- 5 Configuring Bria 45
- 5.2 Configuring Preferences 46
- Assigning Sounds 47
- Showing Call Alert Box 47
- Preferences – Privacy 48
- Preferences – Quick Transfer 49
- Preferences – Devices 50
- Preferences – Network 52
- Preferences – Audio Codecs 53
- Supported Codecs 54
- Preferences – Video Codecs 55
- Bria that include video 56
- Preferences – Diagnostics 57
- Preferences – Advanced 58
- 5.3 Configuring Accounts 59
- Account Properties – Account 60
- Account Properties – Topology 64
- Account Properties – Presence 66
- Account Properties – Storage 68
- Account Properties – Security 70
- Account Properties – Advanced 72
- A Application Hot Keys 75
- B Dialing Plan 77
- B.1 Dialing Plan Syntax 78
- Transformation Keywords 79
- Order of Transformations 79
- Results of the Comparison 80
- B.3 Examples 81
- C Contact List Headings 83
- D Location of Files 85
- E Other Ways to Run Bria 87
- F Glossary 89
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