Counterpath Bria 3.0 for Windows User Guide – Retail Deploymen User Manual download pdf (Page 15)

Bria 3.0 for Windows User Guide – Retail Deployments

3.3 Placing a Call

You can contact someone using:

• A traditional phone number, if supported by your VoIP service provider.

• A softphone address (for example, kperera@domainA.com)

Place the call as described in the table below. The outgoing call opens in its own call panel, below any other

existing call panels. You will hear a ringing tone while Bria attempts to make a connection.

A call panel opens showing the call attempt, then the call established. For information on working with the call,

see “Handling an Established Call” on page 16.

Option From the... Description

Keying Dialpad or computer

keyboard

1. Enter the number or address in the call entry field using the dialpad

or the computer keyboard

If entering a softphone address, you can enter the entire address

([email protected]) or just the name (kpereira).

As you type, a suggestion for completing the entry may appear.

Choose the suggestion or keep typing.

2. Click the Call button or press Enter.

Drag-and-drop contact or

previous call

Contacts or History tab Drag an entry from the Contacts or History tab. (If the tab contains lots

of contacts, first search or filter the list.)

Right-click a contact or

previous call

Contacts or History tab Right-click an entry from the Contacts or History tab and choose Call.

(If the tab contains lots of entries, first search or filter the list.)

Double-click a contact Contacts tab Contacts have a “double-click” action that either makes an audio phone

call or starts an IM. Each contact can be configured separately for this

action. See the table on page 40.

Double-click a previous

call

History tab Double-click an entry. An audio call is placed.

Redial Redial button • When the call entry field is empty, click the Call button.

• Or click the arrow in the call entry field and select a recent call.

An audio call is placed.

Dialing Dialpad 1. If the dialpad is not visible, click the Show/Hide dialpad button.

2. Click the numbers on the dialpad to enter the phone number.

3. Click the Call button or press Enter.

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Counterpath Bria 3.0 for Windows User Guide – Retail Deploymen User Manual Page 15