Counterpath Bria 3.0 for Windows User Guide – Retail Deploymen User Manual Page 53
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Number to dial for checking voicemail Optional, but complete this field only if your VoIP
service includes voicemail.
• Completing this field activates the vicarial icon on
the softphone. When you click this icon, Bria will
dial this number. You will be connected to your
service provider’s voicemail and can listen to your
messages.
• If you leave this field empty, then this icon will not
work; you will have to manually dial this number in
order to connect to voicemail.
Enter the number or SIP address provided by your VoIP service provider.
Number for sending calls to voicemail Complete only if your VoIP service includes voicemail. Optional, but you must
complete it if you check “Send calls to voicemail if unanswered”.
This is the number that incoming calls will be forwarded to if they are unanswered after
the specified interval (below).
If you leave this field empty, then Bria will never forward calls to your service
providers’ voicemail. However, most VoIP service providers have their own mechanism
for sending unanswered phone calls to voicemail. So leaving this field blank does not
mean that forward-to-voicemail does not work.
Enter the number provided by your VoIP service provider.
Send calls to voicemail if unanswered Complete only if your VoIP service includes voicemail.
To send to voicemail after the specified number of seconds.
Your service provider may also provide a similar feature that is set up outside of Bria. If
so, make sure you do not enter competing information in Bria and in the service
provider’s user interface. For example, if you turn off this field, make sure the same
feature at your service provider is also turned off. Otherwise, all your calls will continue
to be forwarded.
Always forward to this address You can use this feature even if your VoIP service does not include voicemail.
To always forward phone calls, click the box and enter the address to forward to. Phone
calls received on other accounts (if you have them) are not affected by enabling this
field.
Always forward works only when Bria is running and only if your VoIP service
provider supports redirect.
When on the phone, forward to You can use this feature even if your VoIP service does not include voicemail.
To forward only when you are on another phone call, click the box and enter the address
to forward to. Phone calls received on other accounts (if you have them) are not affected
by enabling this field.
Always forward works only when Bria is running and only if your VoIP service
provider supports redirect.
Your service provider may provide a similar feature that is set up outside of Bria. If so,
make sure you do not enter competing information in Bria and in the service provider’s
user interface. For example, if you turn off this field, make sure the same feature at your
service provider is also turned off.
Table 3: SIP Account Properties – Voicemail
Field Description
- Retail Deployments 1
- Contents 3
- 1 Introduction 5
- 2 Installation and Setup 7
- 2.2 Installing Bria 8
- 2.3 Configuring Bria 8
- Setting up Accounts 9
- Setting up for Voicemail 10
- Setting up a Contact List 10
- 2.4 Troubleshooting 11
- 2.5 Checking for Bria Updates 11
- CounterPath Corporation 12
- 3Using Bria 13
- The Bria Menu 14
- USB Device Alert 14
- 3.3 Placing a Call 15
- Call entry field 16
- Click to place the call 16
- Auto complete suggestions 16
- Placing another Call 17
- Hiding your Identity 17
- 3.4 Handling Incoming Calls 18
- Auto Answer 19
- Ending a Call 20
- 3.6 Transfering a Call 21
- 3.7 Handling Video Calls 23
- Adding Video 24
- Other Party Adds Video 24
- Pausing and Resuming Video 24
- 3.8 Conference Calls 25
- Managing the Conference 26
- Video Conference Calls 27
- 3.9 Voicemail 28
- 3.10 Forwarding Calls 28
- 3.11 Instant Messaging 29
- Conference IM—Group Chat 30
- Viewing the IM Archive 31
- Sending Files 32
- Receiving Files 32
- 3.13 Workgroups 33
- 4 Using Resources 35
- Populating the Contact List 36
- Managing Contacts and Groups 37
- Changing Contact Information 38
- Moving or Deleting a Contact 38
- Adding a Contact 39
- Deleting a Contact 39
- Managing Groups 39
- Using Contacts 40
- 4.2 History Tab 41
- 4.3 Sharing Online Status 42
- Setting your Online Status 44
- 5 Configuring Bria 47
- XMPP Account 49
- INVITEs that are for 58
- REGISTER message 59
- 5.2 Configuring Preferences 61
- Enable Alert displays 62
- Assigning Sounds 62
- Preferences – Devices 63
- Preferences – Network 66
- Preferences – Audio Codecs 68
- Supported Codecs 69
- Preferences – Video Codecs 70
- These fields appear only on 71
- Preferences – Directory 72
- Preferences – Call Automation 73
- Preferences – Contact Storage 74
- Preferences – Advanced 76
- A Troubleshooting 77
- Testing Audio Quality 79
- Diagnostics 80
- B Application Hot Keys 81
- C Dial Plan 82
- C.1 Dial Plan Syntax 83
- Valid Content 84
- Results of the Comparison 85
- C.3 Examples 87
- D Contact List Headings 89
- E Other Ways to Run Bria 90
- F Glossary 91
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